Shivaagya Shipping Policy
Welcome to Shivaagya! We are dedicated to ensuring that your orders are delivered promptly and securely. Below you will find our comprehensive shipping policy, outlining our processing times, shipping methods, costs, and other important information.
Order Processing
- Processing Time: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment confirmation. You will receive an email notification once your order has been dispatched.
- Cut-off Time: Orders placed after 3 PM IST will be processed the next business day.
Shipping Duration
- Standard Shipping: Typically takes minimum 0 - 7 business days for delivery and 10-12 days maximum for delivery. This timeframe includes order processing and transit time.
- Expedited Shipping: If available and selected, expedited shipping reduces the delivery time, with specific details provided at checkout.
Shipping Costs
- Expedited Shipping: Costs vary depending on the destination and will be calculated at checkout.
Shipping Methods
- We partner with reliable carriers such as Blue Dart, DTDC, and India Post to ensure your package arrives safely and on time.
- The carrier selected for your order will depend on your shipping address and the shipping method chosen.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
International Shipping
- We currently ship to select international destinations. Shipping costs and delivery times vary based on the destination. Import duties, taxes, and other charges are not included in the item price or shipping cost and are the customer’s responsibility.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If there are any issues with your shipping address, we will contact you to arrange an alternative solution.
Return to Sender
- If a package is returned to us due to an incorrect address provided by the customer, refusal to pay customs fees, or unavailability to receive the package, the customer will be responsible for the reshipping costs.
Contact Us
For any questions or concerns regarding shipping, please reach out to our customer service team
Thank you for choosing Shivaagya. We appreciate your business and strive to provide you with an exceptional shopping experience.