Shivaagya Return and Refund Policy
Thank you for shopping with us. We hope you are delighted with your purchase of a Shivaaradhya. However, if you are not entirely satisfied with your purchase, we're here to help.
Return Policy
You have 25 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refund Policy
In order to be eligible for a refund/return; the user needs to provide a video while receiving and unpacking the product to identify any packaging/manufacturing defects.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
All the refunds will be initiated within 7 business days starting from the date of receiving the product(s).
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If any of the product(s) has additional material than originally advertised or is not up to the expectations for a period of 25 calendar days, the user will be eligible for an immediate replacement. However, in order to initiate a refund, the user needs to provide a video while opening the product.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
[CONTACT INFORMATION]